Privacy Policy

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At Radiant Body Sculpting, Inc. and Radiant Body & Aesthetics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. By using our website, you agree to the practices described in this policy. Please read it carefully to understand how we manage your personal data.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Details you provide to us directly, such as when you fill out forms, register on our website, subscribe to our services, or contact us for support. This may include your name, email address, phone number, and payment details.

• Correspondence: If you contact us or report an issue with our website, we may keep a record of your communication.

• Surveys and Feedback: If you participate in surveys or feedback forms, we may collect and use that information for research and service improvement purposes. Responding to surveys is optional.

• Technical Data: We may collect information about your device, including your IP address, operating system, and browser type, for system administration and to improve our website’s performance.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us track browsing patterns and improve the website’s functionality. You can choose to disable cookies through your browser settings, but please note that some features of the website may not function properly if you do so.

3. How We Use Your Information

We use the information we collect in the following ways:

• To ensure our website content is displayed effectively for your device.

• To provide services, products, or information that you request or that we believe may interest you, with your consent.

• To fulfill contractual obligations and communicate with you regarding any services or transactions.

• To notify you of updates, changes, or important information about our services.

• To allow you to participate in interactive features of our website.

4. Data Storage and Security

All personal information you provide is stored on secure servers. Payment transactions are encrypted for security. If we provide you with a password to access certain areas of our website, it is your responsibility to keep this password confidential. We recommend that you do not share your password with others.

5. Sharing Your Information

We respect your privacy and we DON'T share your personal data with third parties unless:

• We are required to do so by law or to comply with legal obligations (e.g., to respond to legal requests or protect our rights).

• You have given your explicit consent to share your information.

• We partner with trusted service providers to assist in running our business (e.g., payment processors, email marketing platforms and text messaging services. These partners are obligated to keep your information confidential.

6. California Privacy Rights

In compliance with the California Online Privacy Protection Act (CalOPPA), we do not sell or share your personal data without your consent. You can update or delete your personal information at any time by logging into your account and accessing the "Account Info" page.

7. Children’s Privacy

We are in compliance with the Children’s Online Privacy Protection Act (COPPA). Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

8. Your Rights

You have the right to:

• Request access to or correction of your personal data.

• Request the deletion of your personal data (subject to certain legal exceptions).

• Opt out of marketing communications at any time by contacting us or by using the unsubscribe link in our emails.

9. External Links

Our website may contain links to third-party websites. Please note that these sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. We recommend you review this page regularly to stay informed about how we are protecting your information.

11. Grasshopper Texts

We may use Grasshopper or similar text messaging services to communicate with you. When you interact with us via text message, you may be able to send or receive text messages to schedule appointments, receive updates, or ask questions. Please note:

• Text Message Opt-In/Opt-Out: You can choose to opt in or opt out of receiving text messages from us at any time by replying "STOP" or by contacting us directly.

• Message Content: You may input or receive various types of content, such as appointment reminders, updates, or promotional messages. We will not send sensitive personal information through text messages unless encrypted or secure.

• Message and Data Rates: Depending on your mobile service provider and plan, standard text messaging rates may apply.

12. Your Consent

By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website.

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